We use LogMeIn to connect to your computer and help sort out any problems.
Its easy to use:
- We will ask you to visit this page.
- We will give you a 6 digit code and ask you to type it into the form on the right.
- Click download and run the app.
- We might ask you to OK a few more things, to make sure its working at the right level.
- As soon as the conntection is ready we will ask you to say OK so we can take over your computer.
The LogMeIn app only works for one session. If we need to connect at a later time you will need to go through this process again.
You can disconnect us at any time by closing the chat box.