IT Support

We’re a friendly bunch with lots of experience working with the third sector. We always try to explain things in a non-technical way and our training team can offer one-on-one or group training to help you get the most out of your new system.

We solve problems on the phone

We can answer questions, suggest solutions and even create a secure connection to your computer through the internet instead of waiting for someone to visit. Not sure what the problem is? Give us a call on 01273 234049 and we’ll try and point you in the right direction. If it’s quick and easy to solve, we won’t charge you.

We can help you choose the right things

Our qualified and highly experienced staff can help choose the best deal to fit your budget. They talk to you in plain English and are used to dealing with people from charities and the voluntary sector.

shutterstock_41754250We can buy everything you need

We can source everything you need at charity rates, including hardware, software and extras like printers and digital cameras. We always recommend green solutions when they are available. Or we can work with your supplier to make sure you get exactly what you need. Our team can then install your new equipment with the minimum of disruption. We can install wired and wireless networks, broadband, servers, and printers.

We can set it up and show you how it works

We listen to what you want to be able to do and we set it up so that it does it. And then we can also go the extra mile and set up document sharing, calendars, and your email – always making sure we keep everything safe with security and backups.

Stress Free Computing

Once it’s up and running we can deal with whatever problems come along. If you choose a contract we offer unlimited on-site and telephone support and a regular housekeeping visit to help prevent problems before they arise.