Meet the Team

SCIP isn't a faceless call centre. We work out of Community Base, in the heart of the voluntary sector. Come up and see us some time!

Who we are

SCIP is a not-for-profit Social Enterprise. We don’t have shareholders, and we don’t pay Directors dividends : as an established infrastructure organisation within the voluntary sector we strive to help our sector from the inside (which is why we keep our prices so low).

SCIP is made up of a small but reliable team of core staff and long term freelancers, with a wide range of skills and decades of combined experience.  We aren’t computer nerds though – well we are, but you’d never know!

We don’t talk in jargon. We know our stuff, but we also know our clients and what is important to them – trusting us to get things fixed and explained as simply as possible, freeing them up to get on with their busy caseloads.


IT SupportWhen we take on a new client we always visit their offices or invite them to ours.  And we don’t make them feel silly for asking for help – that is what we are here for.  Some of our clients have over 100 members of staff, so we might never meet in person.  But if you are one of the many people we help on the phone everyday, now you can put a face to the name!




Andrew Fairhall

Technical Support Manager / SCIP Director

Matt Armstrong

Technical Support Engineer

Mark James

Web Developer / SCIP Director

Matt Crompton

Technical Support Engineer

We'd love to hear from you - call us on 01273 234049

Get in touch