Managing contacts for your organisation

Understand your options and make informed choices about managing contact information, e.g. membership, staff and service-user details.

Learners consider the kind of information they want to store, what it is needed for and how they need to store, access or extract it.

The course looks at different software choices, including Outlook, Excel, Word, and Access, and how to decide which is the most appropriate. This includes costs, technical issues, the need for in-house skills and how to brief a database contractor.

Learner skills pre-requisites:

• Basic Experience of Outlook and preferably Excel.
• Learners attending this course would benefit from first attending ‘Managing Email with Outlook 2003’.