Effective Administration
Good administrators are at the heart of every successful organisation. This two-day course is for administrative and support staff that want to build on existing skills. The course will cover:
- The role of administration within the organisation.
- Effective office systems.
- Building rapport and communication skills.
- Managing time and interruptions.
- Using assertiveness skills to negotiate.
- Confidence building.
- Using Microsoft office to improve office systems and tasks.
Two day course
